Data Protection Notice
How SYP Confidence CIC uses and protects personal information submitted through this website.
Who is responsible
SYP Confidence CIC (Company No. 13455734) is responsible for the personal information it collects through this website. Registered office: 21 Cecil Road, Croydon, CR0 3BN. For data-protection questions, contact info@sypccic.org.
Information we collect
When you contact us through the website, we may collect your name, email address, organisation, enquiry type and the information you include in your message. We may also hold basic technical information needed to keep the website secure and functioning.
Why we use it
We use enquiry information to respond to you, consider partnership or support opportunities, manage appropriate follow-up and keep a basic record of the communication. We do not ask you to submit urgent safeguarding information or sensitive case information through the public form.
Our basis for using information
Depending on the enquiry, we may use information because it is necessary to respond to a request, to meet a legal obligation, because of legitimate interests in operating and developing the organisation, or because you have given consent.
Keeping information safe
We take proportionate technical and organisational steps to protect information. Access to internal records should be limited to authorised people who need it for their role. Our public website form is designed for general enquiries only; please do not use it for sensitive personal data.
Sharing and retention
We may use carefully selected service providers to operate the website, email and internal systems. We keep personal information only for as long as necessary for the purpose it was collected, and will maintain fuller internal retention arrangements as operational systems develop.
Your rights
You may have rights to ask for access to your personal information, request correction, object to certain uses, ask for deletion in some circumstances, withdraw consent where consent is the basis, or complain to the UK data-protection regulator. Contact us first at info@sypccic.org so we can try to help.
Cookies and analytics
We do not use advertising trackers in this website build. Operational web analytics, where enabled, should be used to understand overall website performance rather than to profile individual visitors.
Last updated: 6 July 2026. This public notice sits alongside the organisation’s internal data-protection records, retention schedule and access controls as they are developed.